Will
Try And Sell Me Stuff I Don't Need
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The fact
is any repair shop that doesn't look for potential problems is actually
doing you a great disservice.
Quality repair shops do an
inspection on every car that comes into their shop to uncover
those inexpensive repairs that may be needed now, before they turn into major
expenses later. Something as simple as discovering and then changing a worn
belt may save you the danger and embarrassment of breaking down on a busy
highway and an expensive towing charge.
Beware of any repair shop
that pressures you or makes you feel uncomfortable but inspecting
your vehicle and educating you as to the best way to keep your car trouble free
and fun to drive is a valuable service. All recommended repairs should
be broken into these categories. And in this exact order.
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Primary
Concern. The reason you brought the car in to begin with should
be addressed first.
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Safety
Concerns. Any problems that pose a danger to you or others should
be clearly stated. Examples brake problems, severe
steering or suspension problems, severe tire problems.
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Repair
Concerns. These are problems that are clearly in need of repair
but are not to the point of causing a safety hazard.
Examples an accessory belt obviously cracked, a coolant
hose that is soft, or oil, or anti-freeze leaks.
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Preventative
Maintenance. These are items that are not clearly in need of
repair now but based on mileage, manufacturers recommendations, or very clearly
defined reliability reports it would make financial sense to take care of them
before they cause other problems. Examples fluid
replacements, timing belt replacement, engine tune ups.
Shops that advise you in a
different order may be selling you service items based on their needs instead
of yours.
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